Transitioning away from Ancillare’s paper-based QMS took some getting used to, but the Ancillare team are seeing the benefits of more efficient processes with ZenQMS. “It was a huge difference. It was a huge transition, but a good one,” said Melissa. “Now we have everything in front of us and we’re making progress.” Their SOP compliance has also improved because they now have greater insight into who is opening and reading documents on time, (and who is not).
For Ancillare's Quality team, having a single source for everything has made their job easier compared to what they had to do on their paper QMS. They can manage their quality processes like Issues and Change Control, and find, compare, and change documents without delay or confusion. “If I update an SOP, I can easily send it out to everyone in the organization and I’ll know if they’ve reviewed it. I can also add test questions, which is very helpful,” said Melissa. “Having everything in one place is the biggest benefit of the system.”
But perhaps the greatest benefit for Ancillare is how ZenQMS helps them from a business continuity standpoint. Like any Life Sciences company, Ancillare has adapted to personnel turnover and continued to move forward. For example, a previous Manager built Ancillare’s entire quality system without help from a consultant. But when they moved to another job opportunity, Ancillare’s processes didn’t grind to a halt. With ZenQMS verified and implemented, the transition from one Manager to another was seamless.
If you’re looking to upgrade from a paper-based QMS, but are worried about how business continuity will be affected, schedule a live demo of ZenQMS and learn how we can put those fears to rest.
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